As I lay there in my bed remembering the last time I heard that noise it cost me about $500, I was actually hoping it would only cost me $500 and not be the final death knell for my very old heater which I have been patching up for the past three years.
It is my own fault. I intended to replace it last summer when I use the house heater much less than in the winter. (I still use it in the summer; however I turn it down to 65.) I let life get in the way and never made arrangements so if I have to actually burn a fire in my unused-for-nine-years fireplace because my heater needs to be replaced I can only blame my own procrastination.
When I got up I called the furnace company who has been helping me stretch the last three years out of my heater and got a return call from the technician on call. He let me know that the day was considered a holiday and it would cost me 25% more to have him come out. I told him I understood and would pay the higher fee.
He then reiterated that if I could just wait 24 hours I could save that 25%. I told him I would rather know I would be warm than save money. He laughed and told me he would come after he finished the call he was on. I appreciate his attempt to save me money and am still hoping my heater lasts until July.
I was also recently presented with an ethical issue in my own business last month. One of my clients called me to check what my prices would be in 2017 because she knew I had raised my prices since she started with me the year before. I quickly told her that I guarantee my price for three years for active clients even though she remembered it as only one year.
She would have been happy to pay my current rate and did not remember I had told her she got her signing rate for three years the year before. But I get to see her at events and not be thinking I am stealing her money every time I see her.
How do you show your integrity?
Until next time…
Have a great day,
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